Technical Support Executive Job in Bilaspur, Chhattisgarh
TechSupport Solutions
We are seeking a dedicated Technical Support Executive to join our team at TechSupport Solutions in Bilaspur, Chhattisgarh. This is an excellent opportunity for someone who enjoys solving technical problems and helping customers over the phone and email.
As a Technical Support Executive, your primary responsibility will be to provide first-level technical support to our clients, addressing their queries related to software, hardware, and network issues. You will troubleshoot problems, guide users through step-by-step solutions, and ensure customer satisfaction by providing timely and effective resolutions. You will also be responsible for maintaining detailed records of customer interactions and escalating complex issues to senior team members when necessary.
We value teamwork and continuous learning. At TechSupport Solutions, we believe in fostering a supportive environment where employees can grow. You will receive comprehensive training on our products and services, and there are opportunities for advancement into roles like Senior Technical Support Executive or Team Lead based on performance.
The ideal candidate should have excellent communication skills in Hindi and English, basic knowledge of computer hardware and software, and a customer-oriented attitude. Freshers with a technical background are welcome to apply.
Join us in contributing to a company that values your growth and well-being.
Job Details
| Address | TechSupport Solutions, Civil Lines - Bilaspur, Chhattisgarh - 495001 |
| Industry | Information Technology & Services |
| Experience Requirement | NO_EXPERIENCE |
| Education Requirement | HighSchool |
| Salary | ₹18000 - ₹25000 |
| Posted on | 04 Nov 25 |