Resort Worker – Guest Services Job in Jagdalpur, Chhattisgarh
Green Hills Resort & Spa
About Green Hills Resort & Spa
Green Hills Resort & Spa is a family‑run hospitality venture located in the scenic hills of Jagdalpur. We offer a peaceful retreat for tourists looking to escape the city bustle. Our team is small but tight‑knit, and we treat every guest like a friend.
What a Typical Day Looks Like
Morning starts with a quick huddle at 7:30 am where we go over the day’s bookings, any special requests, and the weather forecast. From there, you’ll be on the front desk, greeting guests, checking them in, and handing out room keys. After the rush, you’ll help with light housekeeping – dusting, making beds, and restocking toiletries. In the afternoon, you might be called to the pool area to ensure the water is clean and the lounge chairs are tidy. Evenings are quieter, giving you time to learn the POS system and help with the bar if you’re interested.
Team Culture
We believe in a supportive, no‑judgement environment. Everyone is encouraged to share ideas, whether it’s a new way to greet guests or a suggestion for a local tour. We celebrate birthdays, anniversaries, and even the small wins like a perfect room service order. The vibe is relaxed but professional – we’re all here to make guests feel at home.
Growth Opportunities
Starting as a Guest Services Associate, you can move up to Front Desk Supervisor after 6 months of consistent performance. We also offer cross‑training in housekeeping, maintenance, and even the kitchen. If you’re interested in learning more about the resort’s operations, we provide monthly workshops on customer service, conflict resolution, and basic accounting.
Responsibilities (Real Examples)
- Greet guests with a warm smile and a friendly "Welcome to Green Hills!"
- Process check‑in and check‑out using our POS system, ensuring accurate billing.
- Assist guests with luggage, directions, and local attractions.
- Perform light housekeeping duties: make beds, replace linens, and refill minibar.
- Maintain cleanliness of the lobby, poolside, and dining area.
- Report any maintenance issues to the supervisor and follow up.
- Help with event setup for small weddings or corporate meetings.
Tools & Equipment
We use a simple, user‑friendly POS terminal for billing, a handheld scanner for room keys, and standard cleaning supplies – mops, brooms, microfiber cloths, and eco‑friendly detergents. For maintenance tasks, you’ll have access to basic tools like screwdrivers, wrenches, and a small toolbox.
Work Environment
The resort is set in a lush, green setting with a small pool, a garden lounge, and a cozy dining hall. You’ll spend most of your time in the front desk area, but you’ll also move around the property to keep everything running smoothly. The climate is warm and humid, so we provide plenty of water and a comfortable break room.
Why Join Us?
We offer a friendly workplace, competitive wages, and the chance to learn a variety of hospitality skills. If you’re looking for a job where you can grow, help people, and enjoy the natural beauty of Jagdalpur, we’d love to hear from you.
Job Details
| Address | 123 Main Street, Jagdalpur - Jagdalpur, Chhattisgarh - 494001 |
| Industry | Hospitality |
| Experience Requirement | ENTRY_LEVEL |
| Education Requirement | HighSchool |
| Salary | ₹15000 - ₹25000 |
| Posted on | 18 Dec 25 |