Help Desk Executive Job in Udaipur, Rajasthan
TechSolutions India Ltd.
We are seeking a motivated Help Desk Executive to join our growing team in Udaipur, Rajasthan. This is an excellent opportunity for someone looking to build a career in IT support and customer service.
Key Responsibilities:
- Provide first-line technical support to internal staff and external clients via phone, email, and chat
- Troubleshoot and resolve hardware, software, and network issues
- Document and track all support requests in our ticketing system
- Escalate complex issues to senior technicians when necessary
- Assist in maintaining IT inventory and equipment
- Provide basic training to users on software and hardware usage
What We Offer:
- Competitive salary with performance bonuses
- Comprehensive health insurance package
- Regular training and skill development programs
- Opportunity to grow into senior IT roles
- Friendly and supportive work environment
- Modern workplace with latest technologies
We are looking for candidates with excellent communication skills, problem-solving abilities, and a customer-first attitude. Freshers are welcome to apply as we provide complete training.
Job Details
| Address | 12, Sector 5, Hiran Magri - Udaipur, Rajasthan - 313001 |
| Industry | Information Technology & Services |
| Experience Requirement | ENTRY_LEVEL |
| Education Requirement | HighSchool |
| Salary | ₹25000 - ₹35000 |
| Posted on | 04 Nov 25 |