Client Experience Executive Job in Agartala, Tripura
Bharat Connect Solutions
Join 'Bharat Connect Solutions' as a Client Experience Executive and be the face of our growing team in Agartala, Tripura. We're seeking an empathetic and articulate individual who can build strong relationships with our clients and ensure they have a seamless experience with our services.
In this role, you will be the primary point of contact for our clients, addressing their inquiries, resolving issues, and ensuring their satisfaction. You'll also collaborate with our internal teams to provide feedback and help improve our services.
Key Responsibilities:
- Engage with clients via phone, email, and in-person visits to understand their needs and provide solutions.
- Maintain detailed records of client interactions and feedback in our CRM system.
- Collaborate with the sales and technical teams to ensure client needs are met promptly.
- Identify opportunities to improve client satisfaction and contribute to company growth.
Why Join Us?
- Growth Opportunities: We believe in growing our talent from within. You'll have access to training programs and a clear path to senior roles.
- Supportive Culture: Join a team that values collaboration, open communication, and work-life balance. Regular team events and a friendly atmosphere await.
Job Details
| Address | 12A, Ramanagar Road - Agartala, Tripura - 799001 |
| Industry | Customer Service |
| Experience Requirement | ENTRY_LEVEL |
| Education Requirement | HighSchool |
| Salary | ₹18000 - ₹25000 |
| Posted on | 16 Nov 25 |